Shipping policy
l An outside courier service will deliver your order.
l For orders totalling more than R500.00, delivery is free.
l Orders under R500.00 will have a delivery fee that is computed at checkout.
l Two to five (2–5) working days after your order is placed, your package will be delivered.
l Step 1: Order preparation
l Step 2: Carrier selection.
l Step 3: Pickup scheduling
l Step 4: Shipment tracking
l Step 5: Delivery completion
l Standard shipping
Orders may take 8 - 10 business days for delivery. Free standard shipping for orders amounting to R1000 or more. Shipping costs are R…
l Express shipping
Orders may take 6 - 8 business days for delivery. Shipping costs are R…
l Super express shipping
Orders may take 3 - 5 business days for deliver. Shipping costs are R…
Free super express shipping R2500
l It's critical that the data we have on you is correct and current. You can update or make corrections to your personally identifiable information online if it changes. If any of the material is false or out-of-date, we cannot be held responsible, example the customer delivery address or the contact details.
l It's possible that we won't have the item you requested in stock, even with meticulous observation and in rare circumstances. In that instance, you will receive a credit for the full purchase price of the item, including delivery.
l All shipping options should consider alternative delivery schedules during extremely busy periods.
l Send an email to support@miss-smoo.com to find out the status of your order. Kindly supply your order number details.
l After your transaction is complete, you will receive your order number. After your order ships, you will receive an email with a courier number.
l Orders are processed and dispatched from our warehouse on Monday through Friday.
l Weekend and holiday orders will start to be processed the next working day. Orders take one to three business days to process and ship. We will send you an email to let you know if any items in your purchase are out of stock or will take longer to ship.
l Please send an email to support@miss-smoo.com / support@miss-smoo.com with orders from outside of the country. We will then verify whether we can ship to your country and how much you will need to pay before you place an order.
